Case Studies

Real Results from Real Baltimore Businesses

See how local businesses increased leads, revenue, and automated their growth with TGN Growth Engineers.

Healthcare / Dental|Towson, MD

Towson Family Dental

340%
Increase in Appointments
4.2s → 0.8s
Page Load Time
#1
Google Ranking 'Dentist Towson'
$180K
Additional Revenue (Year 1)
“TGN Growth Engineers transformed our practice. The AI receptionist handles calls 24/7 and we've seen a 340% increase in booked appointments. Best investment we ever made.”
Dr. James Wilson — Owner, Towson Family Dental

The Challenge

Dr. Wilson's dental practice was losing patients to competitors with better online presence. Their old website was slow, not mobile-friendly, and had no way to capture leads after hours.

Our Solution

We rebuilt their website with AI-powered lead capture, added a 24/7 AI receptionist chatbot, implemented local SEO targeting 'dentist Towson MD', and set up automated appointment reminders.

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Restaurant|Fells Point, Baltimore

Harbor View Kitchen

0
Missed Calls
200%
Increase in Reservations
4.8★
Google Rating (from 3.9)
$95K
Additional Revenue (6 months)
“We used to miss 30+ calls during dinner rush. Now our AI hostess handles everything. Reservations are up 200% and our Google rating jumped to 4.8 stars.”
Maria Santos — Owner, Harbor View Kitchen

The Challenge

This popular Fells Point restaurant was getting negative reviews because phone calls went unanswered during busy hours. They had no online reservation system and were losing customers to competitors.

Our Solution

We deployed an AI hostess that answers calls, takes reservations, answers menu questions, and handles catering inquiries 24/7. We also rebuilt their website with online ordering and SEO.

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Real Estate|Columbia, MD

Chen Realty Group

5 sec
Lead Response Time
2x
Closings Doubled
$500K+
Additional Sales Volume
95%
Lead Qualification Rate
“I was losing deals because I couldn't respond fast enough. TGN's AI follows up in 5 seconds. My closings have doubled in 6 months. This is a game-changer for real estate.”
Robert Chen — Broker, Chen Realty Group

The Challenge

Robert Chen was losing leads because he couldn't respond fast enough. By the time he called back (sometimes 4+ hours later), prospects had already contacted other agents.

Our Solution

We implemented an AI follow-up system that responds to every lead in under 5 seconds via SMS, qualifies them with automated questions, and books showing appointments directly on Robert's calendar.

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Home Services|Baltimore, MD

Comfort Zone HVAC

3x
Google Ads ROI
67%
Reduction in Cost Per Lead
24/7
Emergency Call Coverage
$240K
Additional Revenue (Year 1)
“We were wasting money on ads with no tracking. TGN showed us exactly where our leads come from and their AI handles emergency calls at 2am. Our ROI tripled.”
Mike Thompson — Owner, Comfort Zone HVAC

The Challenge

This HVAC company was spending $8,000/month on Google Ads but had no idea which leads were converting. They were also losing emergency calls after hours when the office was closed.

Our Solution

We rebuilt their website with conversion tracking, implemented call tracking, deployed a 24/7 AI agent for emergency service requests, and optimized their Google Ads for 3x better ROI.

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