Privacy Policy

1. Introduction

TGN Growth Engineers ("we," "our," or "us"), a digital marketing and AI automation agency based in Baltimore, Maryland, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.tgndigitalgrowthengineers.com) or use our services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a free audit
• Subscribe to our newsletter or blog
• Place an order for our services
• Book a consultation or demo
• Contact us via email, phone, or chat
• Submit information through our AI chatbots or lead capture forms

Information Collected Automatically: We also automatically collect certain information about your device and your use of the website, including your IP address, browser type, operating system, referring URLs, and pages visited.

3. Use of Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send you related information
• Respond to your comments, questions, and requests
• Send you marketing communications (with your consent)
• Send you automated follow-ups through our AI systems
• Monitor and analyze trends, usage, and activities
• Comply with legal obligations and protect our rights
• Personalize your experience and deliver relevant content

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or providing services to you (GoHighLevel, payment processors, email providers, etc.)
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Legal Requirements: When required by law, court order, or government request
• Protection of Rights: To protect the rights, privacy, safety, or property of TGN Growth Engineers, our clients, or the public

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent at any time

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing your information.

9. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. For details, please see our Cookie Policy.

10. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such information, we will delete it promptly.

11. Privacy Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page with a new "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: